The following workshops are for companies that want a dynamic, high - quality trainer to conduct a session for a group of employees at their location.
Category | Topic | Level | Days |
Customer Services | Serving the Customer |
- Front - line
employees supervisors - Front - line customer service representative - Team leaders |
1 day |
Management /Organizational Development |
Coaching, Counseling & Confronting |
- AVP - Supervisors - Team leaders - Managers - Assistant Managers |
2 days |
Management Workshop | Supervisory Skills : First Line Leadership |
- SVP - VP - AVP - Senior Managers |
3 days |
Customer Services | Customer Service Skills in Action Workshop |
- Section Manager - Supervisor - Frontline Customer Service Personnel - Call Center Service Staff |
2 days |