Introduction
Welcome
Icebreaker
Overview of workshop
Management Vs Leadership
Using Power effectively
Leadership styles
Learning something new
Module one : Time and task management
Contents :
Planning
and organizing
Overview
Changing your habits
Purpose
The purpose of this section is to encourage and support
participants in strengthening their skills in this area, so
they can help employees to the same.
Objectives
After completing this section, participants will have :
Revised basic time management concepts , and the six
steps necessary to effectively manage time and tasks.
Learned how to keep a time log and analyze the information
gained from it.
Evaluated a number of time and task management tools to
determine which ones could help themselves and / or their
employees.
Discovered how to be successful at delegating.
Discussed time management strategies and committed to
developing an action plan implement at least one.
Day
TwoModule two : Performance management and motivation
Contents :
Program overview
Ways you supervise
The difficulties in managing performance
Basic needs
Evaluating performance
Managing performance
Employees with problem situations
Elements of a performance management system
Common elements of learning something new
Three components of a performance management system
Implementing a performance management process
Motivating people
Basic principles of motivation
Theories of motivation
Taking corrective action
Guidelines for taking corrective action
Exercise
Purpose
The purpose of this section is to provide the knowledge
and supporting tools that will enable participants to
effectivelymanage employee performance.
Objectives
After completing this section, participants will be able
to:
Explain the activities associated
with supervision and compare them to those associated with
leadership.
Explain the frustrations inherent in managing individual
performance.
List the five basic needs of a workable performance
management system and the three
components involved.
List the 13 steps in implementing a performance management
system.
Explain how to set performance standards and describe how to
create a structure for learning a new job.
Understand and explain five separate theories associated with
motivating employees.
Take corrective action to change behavior or improve
performance.
Day Three
Module three : Personal and work values
Contents :
Values
Ranking personal and work values
Prioritizing values
Purpose
The purpose of this section is to explore the importance of
personal and work values and their impact upon performance.
Objectives
After completing this section , participants will be able to
:
Define values and explain how they influence career and life
decisions.
Describe positive and negative aspects of the work
environment based on their own values.
Discover and rank their own values in terms of which are most
important for personal happiness.
Explain how values can impact behavior and performance.
Module four : Stress Management
Contents :
Defining stress
The stress response exercise
Our energy bank
Source of stress
Relationship of stress to performance
Bodily cues of stress
Personal stress log
Situational stress factors
Reducing stress
Stress from change
Over-inflated expectations
Coping with stress
Purpose
The purpose of this section is to help participants manage
stress more effectively and assist managers to do the same.
Objectives
After completing this section , participants will be able to
:
Define stress and explain their own personal stress
indictors.
Explain the energy bank and how it works.
Discuss common causes of stress and name the five situational
stress factors.
Describe six different strategies for coping with personal
and work-related stress.
Module
five : Goal setting
Contents :
Why it is important to have goals
Why we don’t set goals
Conclusion
Purpose
The purpose of this section is to connect the need to set
both personal and work goals to successful performance.
Objectives
After completing this section , participants will be able
to:
Explain the value of setting goals and why many don’t.
Describe the six characteristics associated with attainable
goals.
Refer to a complete goal setting process which is provided
for your use.